Privacy Policy
At VAHN360, we are dedicated to maintaining the privacy and security of your personal data. This policy details how we treat information when you use our marketplace website and services.
1. Information We Collect
When you browse, register, enquire about a vehicle, or list a vehicle for sale on VAHN360, we may collect the following categories of data:
- Account & Contact Data: Name, email address, telephone/mobile number, city, and login credentials.
- Vehicle Listing Data: Vehicle identification number (VIN), registration details, make, model, variant, year, odometer reading, fuel type, ownership status, service history, and uploaded photographs.
- Usage & Device Information: IP address, device identifier, browser type, operating system, pages visited, saved vehicles, comparison searches, and session timestamps.
- Communication Records: Enquiries sent to sellers, dealer questions, customer support messages, and callback requests.
2. How We Use Your Information
VAHN360 utilizes collected data for the following lawful operational purposes:
- To operate, maintain, and provide the features of the VAHN360 automotive marketplace.
- To connect prospective car buyers directly with verified sellers or dealers upon request.
- To provide accurate vehicle valuation insights, price benchmarks, and market analytics.
- To send critical transaction updates, safety alerts, listing approvals, and customer care responses.
- To detect, prevent, and mitigate fraudulent listings, duplicate accounts, and illegal activities.
4. Data Security & Storage
We adopt industry-standard technical, organizational, and physical safeguards designed to protect personal data from accidental loss, unauthorized access, disclosure, or destruction.
All network communication is protected via TLS/HTTPS encryption. Access to user records is strictly restricted on a need-to-know basis among authenticated personnel.
5. Your Rights & Data Deletion
You have clear, enforceable rights regarding the personal information you entrust to us:
- Access & Correction: You can review and update your profile details directly from your account page.
- Marketing Opt-out: You can unsubscribe from promotional newsletters at any time via the link in the email or in your account preferences.
- Right to Deletion: You can request the permanent removal of your account, listings, and personal data at any time via our public self-service portal:
6. Grievance Officer & Contact
If you have questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please contact our designated Grievance & Privacy Officer: